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First Family Vacation07/07/2008
Booked a few months prior to vacation, was not notified that check-in time had been changed from 3 p.m. to 4 p.m. when we arrived the hotel ...
Booked a few months prior to vacation, was not notified that check-in time had been changed from 3 p.m. to 4 p.m. When we arrived the hotel was short staffed, and they could not guarantee a room by 3 p.m. However the staffed worked VERY HARD to get a room for the family. The room was amazing. It had an ocean view, full living room, with a table for the kids to eat at, a kitchen which was stocked with plates, pots, pans, and glasses, the bed room was very spacious, and the bathroom had an amazing tub. The hotel is a short drive from boardwalk, and numerous other attractions for the kids. The kids and the parents had an amzing time.
A big dissapointment06/29/2008
Upon check-in it was very difficult to park and unload luggage. the parking lot was small and there was not much room to turn around to get out. cars ...
Upon check-in it was very difficult to park and unload luggage. The parking lot was small and there was not much room to turn around to get out. Cars were backed up with no place to go. When we arrived into our room I noticed right away a large white stain on a blue chair, stains on the curtains by the sliding door, and the carpet was old and worn. I have three small children and I didn't want them sitting on the furniture. The beds were terribly uncomfortable. My husband felt crippled when he awoke. At 6:30 a.m. I discovered that there was NO hot water when I showered. My husband called the from dest and the response given was to run the water for 15-20 minutes. I called back after finishing an ice cold shower and I was told that maintence would be up to speak with me. A hotel employee had a list of 15 other complaints from other room with not hot water and/or water pressure. He told me that an outside company will be arriving in a "few" days to check out the situation. At this point I cancelled the rest of my stay at this hotel. The rest of my family dressed (without showering), packed, and checked out. We drug our 2, 3, and 6 year old children down the strip in search of a vacancy at another hotel. This was an uncalled for inconvience for us. Anyone with small children could understand. This hotel looked to be a place where highschool and college kids would party. I was awoken at 2:00 a.m. by a male right out side my door. In the morning we walked around a broken glass next to our door. Our experience was not enjoyable!
Not very often do you get what you wish for but this vacation was perfect. my husband and i arrived with our adult daughter and son in law and 3 ...
not very often do you get what you wish for but this vacation was perfect. my husband and i arrived with our adult daughter and son in law and 3 year old grandaughter. we reserved an upper floor 2 bedroom 2 bath suite with full living room,kitchen and washer and dryer. the views were amaizing. the weather was perfect. an upper floor ocean view is well worth the money..we had room 1533,an end unit with windows on two walls. what a great memory for us and the kids..
First stay was excellent second was bad04/08/2008
First night there in the middle of dinner in our room maintence needed in room to check on cable connection for other rooms we were not having problems with ours ...
First night there in the middle of dinner in our room maintence needed in room to check on cable connection for other rooms We were not having problems with ours TV. Ok tryed to understand that. We had a small child in room and they left cover off cable opening in wall. Then on second day they were drilling and hammering in the room next door and on the floor above us for hours and the baby was screams the hold time he was frighten by the noise. Call downstairs to report and was told they would check on it but they never return call. It continued on. Just a bad trip. The first time we stayed there it was just a wonderful trip. We were telling friends about how good it was .That was reason for second trip there.
Great for the price, will stay again!03/10/2008
We had mixed feelings staying at this hotel because of mixed reviews. but we decided to go ahead with it since it was such a good deal. the desk staff ...
We had mixed feelings staying at this hotel because of mixed reviews. But we decided to go ahead with it since it was such a good deal. The desk staff were OK, but not exceptional. Our room, on the other hand, was excellent. It was clean, though the furniture and carpet showed a little wear. We stayed in the suite tower with 2 bedrooms, 2 baths, a full kitchen, and living room area. We chose an oceanfront, not an ocean view, so we had a full frontal view of the ocean. We also requested an upper floor, so we had a really great view of the ocean and the coastline. The hotel was right on the ocean, so we could walk out back and be right on the beach. The location was perfect because we were within minutes (driving) of all of Myrtle Beach¿s major attractions. The only thing we didn¿t like was that the pool was closed for our entire stay (5 nights), even the indoor pool. Plus, the housekeeping was inconsistent. Some days they came at 9 in the morning, and other days at 4 p.m. Some days they would come in and make the bed, take dirty towels, replace toilet paper, etc., and other days they would come and only take the trash. Also, there is no wireless internet in the hotel, even though it is advertised in the rooms. You must borrow an Ethernet cable from the front desk or bring your own. And the jack in the master bedroom was not even working. Also, there's free parking, but it¿s across the street from the hotel behind another hotel. Overall, we had a great time here and recommend this hotel to people who are looking for a nice place to stay at an afordable rate.
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